Industry
Health – Insurance
A leading multinational insurance company —with operations across Venezuela, Curacao, Panama, and Puerto Rico, $700 million in assets and more than 2,000 employees— sought to enhance its document management and processing efficiency.
Leveraging state-of-the-art solutions from Hyland Software, the company aimed to optimize its handling of insurance-related documents and workflows.
The company needed a robust solution to manage and digitize a high volume of documents related to life, cancer, and disability insurance, ensuring efficient storage, processing, and retrieval across multiple regions.
To improve operational efficiency by automating the handling and digitization of insurance documents, including subscriptions and claims, and to streamline data management processes.
The company implemented Hyland Software’s Perceptive Content (ImageNow) and associated tools:
The automated system has improved the efficiency of handling over 2,300 vendors, ensuring APS Health maintains high standards with properly credentialed providers.
“The collaboration with C2S was excellent. They were professional, facilitated the process, and were always ready to help us solve challenges effectively, ensuring we had clear communication and
support throughout the entire project.”
Reynaldo Hernández
Budgeting
