Industry
Hospitality & Tourism
Sheraton Santo Domingo modernized its technology platform and financial and procurement processes through the implementation of Oracle ERP Cloud and Oracle Procurement Cloud, achieving an Integrated Solution that will provide significant business benefits in the short and long term.



Before the implementation of Oracle Fusion Cloud ERP, Hotel Sheraton Santo Domingo, RD faced numerous challenges in managing their financial and procurement processes:
• Manual interventions in key financial and procurement operations.
• Lack of reliable and timely information for decision-making.
• Difficulties in gaining competitive advantage due to inefficient processes.
• Create a solid and agile platform that supports business growth.
• Optimize and standardize all the Financial and Procurement processes, especially the issuance of Financial Statements.
• Support Management in decision-making and Operational Audits.
• Increase customer, supplier, and employee satisfaction.
• Comply with regulatory standards and policies.
ERP and Procurement Oracle Cloud implementation for Sheraton Santo Domingo, DR
Scope Summary:
Six-month Oracle ERP and Procurement implementation:
1. Fully integrated financial solution, automated End to End processes, facilitating the audit, security, accuracy, and traceability of all financial and procurement cycles.
2. Standardization and full adoption of P2P, O2C, and R2R processes to Oracle ERP Cloud Best Practices.
3. Increased Agility in information queries and Real-Time Financial Balances and flexible configuration of Approval Flows for each of the Processes.
4. Complete automation of the Procurement process for Goods and Services coupled with inventory management, accounting records, and fixed assets.
5. Localization of the Solution to the requirements of regulatory entities.
6. Multidimensional cube for hundreds of standard reports in real-time.
7. Users fully adapted and empowered with the Solution.
“In just 6 months, we managed to implement and launch the complete project, achieving a fully live and automated system.”
Felix María
Controller General