Industry
Public Sector & Government
Caguas, a city in Puerto Rico, undertook a major technological transformation with the successful implementation of SAP S/4HANA, aimed at modernizing administrative processes, improving data analysis, and streamlining interactions with local businesses. This initiative advanced digitalization, enhanced business agility, and promoted economic growth.
Before the implementation of SAP S/4HANA, Caguas faced numerous challenges in managing contracts and local business operations:
• Disjointed systems and limited integration.
• Difficulties in understanding consultant terminology from external parties.
• Reliance on outdated systems for key processes, increasing time and error rates.
To streamline municipal operations and better serve local businesses with modern, efficient, and secure digital solutions, ensuring swift and simplified processes.
Caguas adopted SAP S/4HANA to integrate processes and provide real-time data analysis, improving operational efficiency, reducing paperwork, and increasing satisfaction for both businesses and government employees. Additionally, the implementation of a digital supplier registry and online auction system ensured smoother operations and stronger transparency.
The SAP S/4HANA implementation transformed business operations by reducing paper-based processes, improving payment times, and increasing real-time access to key information. Suppliers now benefit from faster payments, and the municipality achieved greater operational efficiency, ensuring long- term growth and sustainability.
“The collaboration with C2S was excellent. They were professional, facilitated the process, and were always ready to help us solve challenges effectively, ensuring we had clear communication and
support throughout the entire project.”
Reynaldo Hernández
Budgeting
We recognize that every business faces unique needs and challenges. In our call, we’ll:
Ask key questions to gain a deeper understanding of your specific problems.
Design a plan to address your needs with our tailored solutions.
Set next actionable steps to start tackling the issues promptly. More than just a discovery call, this is a strategic planning session to outline the path forward.
